Meet the Team – Lucy Carey

Blackwood Engineering Supply Chain Manager

About Lucy

Favorite movie: Pretty Woman & True Romance

Favorite place: In this country North Wales, abroad Cyprus or Portugal

Favorite book: I honestly do not have time to read.

What inspires you? My children. cliché I know, but they amaze and inspire me every day.

Lucy Carey – Supply Chain Manager

Lucy's role at Blackwood

How long have you been part of the Blackwood Team?

Started in December 2004, this is my 20th year!

What is the most rewarding aspect of being employed at Blackwood Engineering?

I am constantly challenged, you don’t get many ‘quiet’ days working in this department, there are always challenges, be that with the suppliers or customers. There is never a dull day. I like being busy, and this role certainly ensures I am!

What does your role include as Supply Chain Manager for Blackwood Engineering?

The SCM team is essentially a team within the business ensuring our products are ordered from our foundries in Asia on time, shipped on time, maintaining optimum stock levels, ensuring customer orders are received and input into our systems and delivered on time. We are also responsible for all logistics within the business. We not only manage the UK and Dilsen customers but also all direct customers too. We are growing very quickly as a business and have many very exciting customers coming onboard worldwide so myself and the team are having to adapt to new customers in new countries, with different needs. Our supplier base is also growing which makes the ordering of our products more complex. My job is to ensure all of the above runs smoothly.

What are the biggest challenges the supply chain team has faced in the last 12 months?

The ongoing issues in the Red sea has caused significant disruption to the business. Not only have Seafreight costs rocketed but we are still facing delays with our containers with extended Seafreight times, this has left us in a vulnerable position from a stock perspective. There is still a lot of uncertainty how long the Red Sea crisis with continue so we have put measures in place to mitigate further risks to our supply chain.

What challenges are you currently facing and how are you overcoming them

We are currently still trying to manage the red sea crisis and we are now seeing the impact of this on our customers. We are seeing a lot of fluctuations and changes in customer schedules due to missing/delayed components within their supply chain. We are having daily meetings with some customers to try and better understand their needs and ensure we keep their lines running.

How does the supply chain team help deliver the Blackwood Way?

We pride ourselves on building relationships with our suppliers, customers and colleagues. There is a lot of experience within the team and I believe we go above and beyond for our customers. We work closely with other departments within Blackwood to ensure we meet the supplier and customer expectations.

Final thoughts?

The business has grown so much from when I stated 20 years ago, it is unbelievable. We were one site in Aberbeeg and despatched to our customers both in the UK and Europe from that site. The range of customers we now have is very impressive, along with the Dilsen site and all the direct customers. There are a lot of exciting things happening with new customers coming onboard and am very much looking forward to working with them.

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